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Click here to download the questionnaire so you can print it.

Questions you should ask when shopping for an alarm system

Questions

Answers

 

 

1A) What is your hourly rate for additional work?

 

 

 

1B) Is there a visit charge?

 

 

 

2) How much do you charge per additional device?

 

Hard wired Door contact:

 

Hard wired Window contact:

 

Wireless Door contact:

 

Wireless window contact:

 

Smoke detector:

 

Motion Sensor:

 

LCD Keypad:

 

Alpha/Numeric Keypad:

 

Siren:

 

Cellular backup

 

CO Detector

 

 

 

3) Do you require a multi year contract?

 

 

 

4) How much is the monthly charge for monitoring?

 

 

 

5) What is the name of the company that does the Monitoring?

 

 

 

6) Is the monitoring company UL approved?

 

 

 

7) Do you use contractors to do your installations?

 

 

 

8) If a "Free" system is offered, What does it include?

 

 

 

9) If I just install what the free system offers, will I be adequately

 

  Protected?

 

 

 

10) What else do you recommend to make my home more secure?

 

 

 

11) Who is the panel made by?

 

 

 

12) Does it come with a warranty?

 

 

 

13) How fast do you respond to emergency calls?

 

 

 

14) How much do you charge for emergency repairs?

 

 

 

15) Do you offer a service contract when the warranty expires?

 

 

 

16) Once you install the panel, do I own it?

 

 

 

17) Do you lock out the password in the panel?

 

 

 

18) Can I have the name and number of 2 new, and 2 old customers as a reference?

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